Frequently asked questions
An answer to all your questions
Below you find an overview of the most frequently asked questions. Did not find your answer? Please contact us.
The specialists of Away Days Football Travel have visited many destinations and football matches over the last decade. This resulted in a great network within the global world of football. That experience, that passion and that experience is what we would like to share via Away Days Football Travel.
Football is part of society everywhere you go. It is intertwined with the (local) commonalty and defines historical events in the life of football fans. With Away Days Football Travel we go beyond 90 minutes in a football stadium. We introduce you to the local life and let you be part of that (local) society.
One or more football matches are the foundation of every trip we make to create an unforgettable experience. The trips are hand picked, organized by football fans for football fans. Our experience becomes your experience.
Our trips always have one of our specialists as host. No hired tourist agency, but genuine football fans sharing their passion with you. Match tickets are included, as well as accommodation including breakfast. Our football trips might have additional (cultural) activiteit like stadium tours, city tours, football tours, pub crawls, diners for example. There activities will be mentioned in the travel description of all our trips. Read carefully as additional activities can be included or optional.
Flights or other transportation to the destination are not included. Travelers need to book these themselves. If necessary, Away Days Football Travel can book a flight for you. Inform us about it when you book your football trip with Away Days. If we book your flight or other transportation, a surcharge (booking fee) of € 10,- a person applies.
Of course. We put together your ultimate football trip based on your specific wishes, needs and budget. For example a trip with private guidance, a road trip, trip with your friends or a complete football holiday, we make it happen!
Present your request to us and we go to work, contact via email@example.com
Yes we do! We believe football is a sport for everyone to visit. Our team can provide you with a customized trip with suitable transportation, accommodation and stadium seating.
Please let us know your requests via firstname.lastname@example.org
No, travel and cancellation insurance are not included and we do not provide any. We advise our travelers to arrange a (temporary) insurance before going on a trip with Away Days Football Travel. If you need help or information, feel free to ask.
That depends on your insurance compact and the coverage they offer. Check the conditions of your insurance and possible extra packages. If you are not sure, contact the insurance company for more information. They can tell you weather your insurance covers health issues regarding your destination. If necessary, provide (temporary) extra insurance, so you won’t get surprised. Health cost can be very high if not properly insured.
Our football trips for groups will only take place if the minimum number of travelers is reached. The minimum is always 8 travelers unless stated otherwise in the travel description of the trip.
Away Days Football Travel has the right to cancel the agreement with immediate effect if the necessary number of travelers is not reached. Our football trips for groups need a minimum number of 8 travelers unless stated otherwise in the travel description.
Cancellation by Away Days Football Travel can be done until 4 weeks before departure. If available, Away Days will offer you to rebook to an other football trip or will give you the opportunity to continue with the booked trip on own occassion. In that case, Away Days will provide the booked match ticket, hotel and extra services mentioned in the travel description.
Away Days is not liable for any (financial) damage as a result of any cancellation by Away Days Football Travel due to low participation (number of travelers) of a football trip.
Yes it is. The safety and health of our travelers is our main priority. Away Days Football Travel will not continue with a trip if the safety and health of our travelers can’t be guaranteed. We follow the information and regulations of the authorities very carefully and will update you as soon as there is news to report.
Furtermore, your down payment for a trip is always guaranteed. So if a trip is cancelled earlier than 6 weeks before departure, your down payment can be used for an other trip or if no alternative is present request a refund. Furthermore our travel packages are arranged in such a way, we can guarantee flexibility until a week before departure with up to 100% of your traveling sum guaranteed as well. If Away Days makes costs which are non-refundable because of booking conditions of third parties, you will be informed about it. Keep in mind, our General Terms and Conditions always apply to any circumstances, especially if a force majeur situation occurs which Away Days Football Travel can not be held responsible for.
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